Shipping & Returns


Shipping: All Items are sent by Signed for service.

UK – Please allow up to 5 working days for delivery, however your item usually arrives with 4 days. Northern Ireland and the Scottish Highlands and Islands may take a little longer
Europe – Please allow up to 10 working days for delivery.
Rest of World – Please allow up to 10 working days and a little flexibility
.

Delivery costs: UK - between £4.60 - £6.25 for sign for delivery, special delivery - next day delivery £6.25
UK delivery costs for Accessories start at £3.50 for 1 item 
Worldwide: delivery costs are between £8.00 - £15.00
For those occasions when you urgently need your items for that special evening out, we can arrange a courier service, at a competitive rate - please contact us directly for prices.

WE OFFER FREE WORLDWIDE SHIPPING FOR ALL ORDERS ABOVE £180.00. PLEASE NOTE A DEDUCTION FOR THE ORIGINAL SHIPPING COST WILL BE MADE, ON ANY RETURNED ITEMS. ENTER YOU DETAILS ON OUR BANNER!

FOR A LIMITED PERIOD, WE HAVE FREE UK SHIPPING ON ANY PURCHASES ABOVE £100.00,

HOWEVER A DEDUCTION FOR THE ORIGINAL SHIPPING COST WILL BE MADE, ON ANY RETURNED ITEMS. ENTER YOU DETAILS ON OUR BANNER!

Exchanges: We will exchange your item(s), once we are notified within 5 days by email. Once we are in receipt of item, we will exchange item immediately or within 5 days if item isn't in stock. Re-postage will be at the customer's expense.
Refunds: We guarantee to refund any unsuitable items, if we are notified within 5 days by email. 
The item must be returned to us within 14 days of item being sent in an unworn, saleable condition with tickets still attached. Please notify us immediately if you are sending items back.
We cannot refund the items until we have received it at Bestow Elan’s office, so be sure to send them by RECORDED DELIVERY. We do not refund postage paid; therefore you will be refunded in the same manner in which you paid.
Goods are subject to availability. Stock levels are monitored on a daily basis however should an item become out of stock we will refund you within 7 days or notify you of an impending delivery.